About This Website
This website () provides general information about common mortgage and finance enquiry types. It does not provide personal financial advice. Visitors can send an initial enquiry by email, and where appropriate that enquiry may be passed to a mortgage or finance specialist.
For the purposes of this policy, "we", "us" and "our" refers to the operators of this website. Contact details are set out in the footer of this website and in the Contact section below.
Information Collected Through Email Enquiries
This website does not operate a contact form. If you choose to make an enquiry by clicking one of the enquiry buttons, your email application will open and you will compose the message yourself. The information you may include in that email could consist of:
- Your name
- Your email address
- Your telephone number (if provided voluntarily)
- A brief description of your enquiry
- Any other information you choose to include
Important: Do not send bank details, identification documents, payslips or sensitive financial documents by ordinary email unless specifically requested through a secure process.
How Information Is Used
Information provided by email may be used to:
- Respond to your initial enquiry
- Pass your enquiry to a mortgage or finance specialist where appropriate
- Contact you regarding the subject matter of your enquiry
We do not use your information for marketing purposes without your consent. We do not sell or share your personal information with unrelated third parties.
Passing Enquiries to Specialists
Where the nature of your enquiry suggests that a mortgage or finance specialist may be able to assist, we may pass your initial enquiry details to a suitable specialist. By submitting an enquiry, you acknowledge that your details may be shared for this purpose. You are under no obligation to proceed with any specialist who contacts you.
Website Hosting and Email
This website is hosted on third-party servers. Your email enquiries are handled through standard email services. We do not have control over how hosting providers or email services process data in transit. We recommend you familiarise yourself with the terms and privacy policies of your own email provider.
Cookies and Tracking
This website does not currently use analytics tracking, advertising scripts, or non-essential cookies. Please refer to the Cookie Policy for further information.
Security
Email is not an inherently secure method of communication. Please do not send sensitive financial documents, identification or bank details unless we have confirmed a secure method is available. We take reasonable steps to handle any information we receive with care.
Data Retention
Email enquiries and correspondence may be retained for a reasonable period to enable us to respond to and manage enquiries. We do not retain information beyond the period necessary for the purposes described in this policy.
Your Rights
You may have rights under applicable data protection law, which may include:
- The right to access information held about you
- The right to request correction of inaccurate information
- The right to request deletion of your information in certain circumstances
- The right to object to certain uses of your information
If you wish to exercise any of these rights, please contact us using the button below.
Contact
If you have any questions about this Privacy Policy or the handling of information you have provided, please use the button below to send a privacy enquiry:
Send a Privacy EnquiryChanges to This Policy
This policy may be updated from time to time. Any changes will be reflected on this page with an updated date. We recommend reviewing this page periodically.